Capture
Every request from WhatsApp or email becomes structured shipment data, with missing information surfaced immediately.
Freight operations, under control by design
Turn every freight request into a controlled shipment.
Rapix captures requests from WhatsApp and email, prepares the next action, and keeps every quote, carrier response, document and milestone under control.
See how one shipment moves from request to delivery. No long-term commitment.
Works with the tools your team already runs on
WhatsApp Email Phone calls Excel spreadsheets PDF documents Delivery notes Your own carriers Your accounting tools WhatsApp Email Phone calls Excel spreadsheets PDF documents Delivery notes Your own carriers Your accounting tools
The problem
Your operations are moving. Your information is not.
For many freight forwarding and 3PL teams, one shipment can involve WhatsApp messages, email threads, spreadsheets, PDF documents, carrier calls and manual status updates. Important details get scattered, response times increase and margins become harder to protect.
01
Slow quote response
Teams lose time collecting details before a quote can be prepared.
02
Scattered shipment information
Critical updates are spread across chats, emails, files and phone calls.
03
Manual carrier coordination
Operations staff repeatedly ask for availability, documents and status updates.
One shipment · before Rapix
CustomerContainer to Makassar Thursday?
YouWhat tonnage?
Customer5 tons
You → C1Any space?
Carrier 1Full, sorry
You → C2Any space?
Carrier 2How much?
YouSending the rate
Carrier 2Can you go higher?
You → C3Any space?
Carrier 3Yes, Thursday ok
You → CustomerFound one
CustomerGo ahead
You → DriverPickup 8am, address…
DriverAddress again?
CustomerWhere is my cargo?
You → DriverPosition?
DriverStill at the port
You → CustomerFerry delayed
DriverDelivered
YouSend the signed note
Driver[blurry photo]
22scattered exchanges centralized
What Rapix saves your team from repeating.
What Rapix saves your team from repeating.
The platform
Many inputs. One controlled operation.
Capture every freight request from WhatsApp, email and phone. AI extracts the details, applies your rates and prepares the quote. Your team stays in control through delivery, POD validation, shipment closure and invoice readiness.
Coordinate
Quotes, carrier responses, documents and milestones move through one shared operational workflow.
Control, deliver & close
Your team approves important decisions, tracks milestones, validates the POD, closes the shipment record and prepares invoice information for review.
Rapix in four stages. One: capture — WhatsApp, email, phone. Two: orchestrate — AI extracts details, applies your rates and drafts the quote. Three: control, deliver and close — your team reviews, approves, tracks milestones, validates the POD and prepares invoice information for review. Four: prove — time saved, quotes completed and pilot ROI measured.
Measured impact
The results your 30-day pilot is designed to prove.
No invented percentages. Rapix establishes a baseline first, then measures the operational change on your selected workflow.
Quote requests move faster
Compare request-to-draft and request-to-send time before and during the pilot.
Repetitive work is reduced
Track the manual follow-ups, re-entry and coordination minutes removed from each shipment.
Exceptions surface earlier
Measure missing details, late updates and approval delays caught before they become costly problems.
Billing becomes ready sooner
Measure the time from delivery confirmation through POD validation to invoice readiness.
Control by design
Operational control is built into every workflow.
Human approval
Require approval before sensitive messages, quotes or operational actions are sent.
Data ownership
Your company retains ownership of its operational and customer data.
Clear audit trail
Keep milestones, exceptions, approvals, POD validation, shipment closure and the invoice handoff in one traceable record.
Your numbers
Estimate the operational time you could recover.
Adjust the assumptions to model your own operation. The result is an estimate, not a guaranteed saving.
300 shipments / month
45 minutes
IDR 75,000 per hour
50%
Beyond staff time — optional
Staff time is the smallest part of the value for most forwarders. The larger gain is usually winning loads by quoting first. We assume no uplift here: enter your own numbers, or leave these at zero.
0 loads / month
IDR 0 per load
113Estimated recoverable timehours / month
IDR 8,437,500Illustrative monthly valuepotential operational value
Plan that matches this volumeGrowth · IDR 6,000,000
Estimated value, minus the planIDR 2,437,500
At these assumptions, recovered time alone barely covers the plan. For most forwarders the larger gain is winning loads by quoting first — model it above.
Book a 20-minute demoWe will run the same calculation on your real numbers.→This estimate uses the assumptions entered above. Actual results depend on your workflow, shipment mix, team structure and level of automation.
Pricing
Simple pricing. Measurable operational impact.
Start with one workflow, prove the ROI in 30 days, then scale across your operations.
- 30-day paid pilot
- Setup included
- No annual commitment
- ROI measured from day one
Pilot
Rp 2.5M/ 30 days
Prove the value on one real workflow before committing.
- 1 live operational workflow
- Up to 150 shipments
- Email and WhatsApp workflow setup
- Shipment coordination dashboard
- Onboarding included
- End-of-pilot ROI report
Start my 30-day pilot
No annual commitment · Setup included
Best for growing forwarders
Growth
Rp 6M/ month
Automate recurring coordination across your core operations.
- Up to 500 shipments per month
- Up to 3 operational workflows
- Quote and carrier coordination
- Document and milestone tracking
- Automated customer updates
- Operational dashboard
- Monthly ROI review
- Priority support
Scale
From Rp 12M/ month
Deploy automation across branches, teams and complex workflows.
- Multiple branches and workflows
- Custom shipment volume
- Approval rules and roles
- Advanced operational reporting
- Dedicated onboarding
- Quarterly operational review
- Integration planning and technical scoping
Prices exclude applicable taxes. Additional shipment volume and integrations are scoped separately. No long-term commitment is required for the 30-day pilot.
FAQ
The questions operations teams ask.
Do we need to replace WhatsApp and email?
No. The goal is to organize the workflows your team already uses and reduce repetitive coordination. The exact setup depends on your current process and connected channels.
Does the AI send messages without approval?
Important actions can require human approval. Your team decides which messages, quotes or operational actions can be automated and which must be reviewed first.
Is this only for e-commerce delivery?
No. The initial focus is B2B freight forwarding, 3PL and inter-island logistics operations. The platform can be configured around different shipment types and workflows.
Can we start with one team?
Yes. The 30-day paid pilot is designed to start with one team and one measurable workflow before expanding.
How much does it cost?
The 30-day pilot is Rp 2.5M and includes setup and an end-of-pilot ROI report. After the pilot, plans start at Rp 6M per month, depending on shipment volume and the number of workflows.
Do you offer monthly billing?
Yes. Plans are billed monthly, and the 30-day pilot does not require a long-term commitment.
What happens to our customer and shipment data?
Your company retains ownership of its operational data. Before launch, the data handling, access controls, retention and security arrangements must be documented clearly for each customer.
What happens after delivery?
Rapix can capture and validate the POD, flag missing proof, close the shipment record and prepare invoice information for human review. Final invoice generation or synchronization depends on the accounting integration configured for your company.
See it on your own shipments.
A 20-minute call. We take one of your real requests and walk it through the workflow with you — you decide afterwards whether it is worth your time.
No long-term contract for the initial pilot
You keep your carriers and your customers
Start with one team and one workflow
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